HM Portal

Patient Engagement Platform

Streamline patient communication workflows

One portal for all your patient engagement tools.

E-BOOKING

Allow patients to book appointments directly online.

CONTROLLED AVAILABILITIES

Decide what and when patients can book, based on a smart template system that integrates with your EMR schedule.

CUSTOM APPOINTMENT TYPES

Create an unlimited number of appointment types for individual providers and customize attributes like duration, cancellation policy, reminder content, etc.

SECURE MESSAGING

Engage with your patients and manage all clinical communications.

PRIVATE AND SECURE

Use high-level encryption and our secure network to send communications through the portal. Decide which patients can use the messaging system and what level of access they have.

FILE SHARING

Share documents with patients and allow them to share files with the clinic. Request a notification if a patient does not read a time sensitive message in a specific timeframe.

APPOINTMENT REMINDER

Setup proactive automated reminders to ensure patients don't forget about their appointment.

CUSTOM MESSAGES

Send appointment reminders that include date, time and location to ensure that patients have all the right details for their consultation.

3 TYPES OF REMINDERS

Choose between emails, SMS and voice message, or combine multiple notification methods that are most suitable for your patients.

Tools that streamline your clinic’s workflows and communication with patients.

BROADCAST

Reach all your patients with relevant information in just a few clicks.

MASS COMMUNICATIONS

Inform patients of news related to your clinic such as general information or unexpected closures and share about available programs and dedicated educational material.

3 TYPES OF BROADCASTING

Get in touch with patients by regular email, secure notification or portal broadcast.

MOBILE CHECK-IN

Have patients self check-in for appointments with the mobile device of their choice.

CONTACT-FREE CHECK-IN

Practice social distancing by allowing patients to self check-in when they arrive for their appointment. When proof of presence is established, patients will be marked as “arrived” and ready to be seen by their provider.

IMPROVED CLINIC WORKFLOW

Streamline administrative tasks by attaching e-forms, prompting patients to update their demographic information and including any custom message to the check-in process.

E-FORMS

Automate patient intake by having them complete context specific e-forms, which automatically populate their chart.

CUSTOMIZABLE & PRIVATE

Allow patients to securely share health information via customised, automated forms and questionnaires.

EVENT-BASED

Automate forms to go out to patients before or after appointment booking, during check-in or after their appointment. Forms can also be completed by patients at home or at the clinic, using their own mobile device.

Fully customizable tools to support your existing clinical workflows.